Celine Cabrillas
General Virtual Assistant
Trainings and Certifications
I won't be who I am today without help from the professionals so below are the training and certifications that I've received over time.
I am still improving as days go by. To make sure that I deliver quality service, I will continuously attend other training and certifications.
Brivity VA Training
I received my full training from the biggest and most used Real Estate CRM in the United States and Canada - Brivity.
This course talks about Real Estate 101, the Brivity CRM, Automations, Transaction Management and many more.
Communicating Effectively
I received training on how to communicate effectively with clients so I can deliver world-class service.
Working
Effectively
I received training on how to work effectively. Included in this is how to manage my time and calendar for clashing tasks.
Landing a Client
I received training on how to speak eloquently and fluently. To share my knowledge and expertise and answer tricky questions from a client interview.
Resume Building
I received training on how to build a competitive one-pager resume. Showing my expertise and knowledge even prior to my client's interview.
Lead Generation
I received training on how to prospect and pre-qualify leads. In line with this, I also learned how to win them as a client.
Sales 101
This course talked about how to do a sales pitch, how to overcome a prospective client's rejection, and how to market your products very well.
C2 | Advance Mastery in English Grammar | Equivalent to IELTS band score 9 or 120 at TOELiBT
I took an English Grammar exam and got the highest possible score making me have band 9 on IELTS and 120 on TOELiBT exams.
Calendaring Basics
I took a course on how to manage a client's calendar using Google Calendar, Calendly, and Acuity - 3 of the most used calendar scheduling tool.
Included in the course is how to avoid conflicting schedules, how to negotiate the client's available time, and how to manage multiple calendars at the same time.
Research Basics
I took a course on how to do effective research.
Included in the course is how find results, coordinate them and find alternative solutions.
